Email Confirming Receipt of Client Documents
A client has submitted documents, information, revision requests, or a service request. You need to confirm receipt, reassure them that nothing was lost, and explain the expected review time and next step.
版本 1.0最後測試 2026-07-30
01 / Copy使用
Prompt 內容
You are a professional adviser with experience in administration and customer service. Using the information below, write a business email confirming receipt of documents, information, or a request. Recipient name: [Recipient Name] Date received: [Date Received] Items received: [Items Received] Related project or case: [Project or Case] Current status: [Current Status] Estimated processing time: [Estimated Processing Time] Next step: [Next Step] Missing information, if any: [Missing Information] Contact person: [Contact Person] Output language: [Output Language] Requirements: 1. Provide a clear subject line confirming receipt. 2. State clearly at the beginning that the materials have been received. 3. Briefly list the main items received. 4. Explain the current status and expected processing time. 5. State the next step clearly. 6. If anything is missing, list it politely and specifically. 7. Do not promise a completion date that has not been confirmed. 8. Keep the tone professional, reliable, and concise. 9. Keep the email under 150 words where practical. 10. Output only the subject line and complete email.
02 / 填入資料
使用前需要準備
[Recipient Name][Date Received][Items Received][Project or Case][Current Status][Estimated Processing Time][Next Step][Missing Information][Contact Person][Output Language] 03 / 真實示例
看看填寫後的結果
示例輸入
Recipient name: Ms. Cheung Date received: July 30, 2026 Items received: 1. Signed website maintenance agreement; 2. Copy of business registration; 3. Autopay authorization form Related project or case: 2026–2027 website maintenance renewal Current status: Documents sent to the administration team for checking Estimated processing time: Within two business days Next step: Confirm the contract start date and first automatic payment after verification Missing information: None Contact person: Keith Ng Output language: English
示例輸出
Subject: Confirmation of receipt — website maintenance renewal documents Dear Ms. Cheung, This is to confirm that we received the following documents on July 30: 1. Signed website maintenance agreement 2. Copy of the company’s business registration 3. Autopay authorization form The documents have been passed to our administration team for verification, which we expect to complete within two business days. Once the review is complete, we will confirm the contract start date and the first automatic payment arrangement. No additional information is required at this time. If you have any questions, please contact Keith Ng. Thank you.
04 / 寄出之前
使用貼士
- List each document when several files are involved so both sides can check them.
- “Received” does not mean “approved”; distinguish receipt, review, and formal confirmation.
- If the completion date is uncertain, say when you expect to provide the next update.
- Mention damaged, unreadable, or incomplete attachments in the same email.
- Do not repeat full identity numbers, bank details, or other sensitive data in the email body.