Polite Follow-Up Email When a Client Has Not Replied
You sent a client an email, quotation, document, or collaboration proposal several days ago but have not received a reply. You want to follow up politely while making the next required action clear.
01 / Copy使用
Prompt 內容
You are a professional adviser experienced in business communication and client relationships. Using the information below, write a polite and concise follow-up email that does not pressure the recipient. Recipient name: [Recipient Name] Recipient company: [Company Name] Previous email subject: [Previous Email Subject] Date sent: [Sent Date] Summary of the previous email: [Previous Email Summary] Purpose of this follow-up: [Follow-up Goal] Requested next step: [Requested Action] Reply deadline, if any: [Reply Deadline] Output language: [Output Language] Requirements: 1. Provide a clear, professional subject line. 2. Use a natural, polite, and professional tone without sounding impatient. 3. Briefly restate the previous email and when it was sent. 4. Do not blame the recipient for not replying. 5. State the requested next step clearly. 6. If there is a deadline, express it gently and clearly. 7. Invite the recipient to ask for more information. 8. Do not add facts, commitments, or deadlines that were not provided. 9. Keep the email under 150 words where practical. 10. Output only the subject line and complete email, without explaining the writing process.
02 / 填入資料
使用前需要準備
[Recipient Name][Company Name][Previous Email Subject][Sent Date][Previous Email Summary][Follow-up Goal][Requested Action][Reply Deadline][Output Language] 03 / 真實示例
看看填寫後的結果
示例輸入
Recipient name: Mr. Chan Recipient company: ABC Trading Company Previous email subject: Website Maintenance Renewal Proposal Date sent: July 24, 2026 Previous email summary: Quotation and scope for next year’s website maintenance service Follow-up goal: Confirm whether the client has reviewed the quotation Requested next step: Accept the renewal or identify any changes needed Reply deadline: August 5, 2026 Output language: English
示例輸出
Subject: Follow-up on the website maintenance renewal proposal Dear Mr. Chan, I’m following up on the website maintenance renewal proposal sent on July 24. Have you had a chance to review it? If you would like any changes to the quotation or scope, please let us know and we will be happy to discuss them. To help us plan next year’s service, we would appreciate your reply by August 5. If you need the quotation resent or would like any additional information, please feel free to contact us. Thank you.
04 / 寄出之前
使用貼士
- A first follow-up is usually appropriate three to seven business days after the original email.
- Do more than ask for an update—briefly restate the subject and the next action needed.
- If there is no real deadline, enter “none” for Reply Deadline.
- For a second follow-up, ask the AI for a more direct but still polite tone.
- Before sending, recheck dates, company names, and attachments.